These Terms and Conditions apply to all purchases from our web site. Please read them carefully before placing an order.
We must receive payment of the price of the products, and the delivery charges (if applicable) before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. If you have provided us with your email address you will receive an email from us confirming that we have received your order. This email is sent automatically and does not mean that we have accepted your order. We will notify acceptance of your order by sending an email to you stating that your order has been accepted and despatched. Otherwise, our acceptance of your order takes place upon delivery of the products. Only when we have accepted your order is a binding contract created between us.
All sales are in Australian dollars. Purchasers outside Australia will not be accepted.
Payment Options
We accept VISA, MASTERCARD, and Bank Transfer (direct deposit) via our payment provider Stripe.
Shipping costs depend on your location and the item purchased. If there is any discrepancy between the amount of postage indicated in the checkout and the actual postage charges you will be advised as soon as we process and confirm your order.
Orders are generally shipped within three to four working days if the item is in stock. If the item is NOT in stock, then it will take approximately two weeks for delivery.
We do NOT take any responsibility for late shipment(s). However you will be notified via email when your shipment has left for delivery.
Prices listed do not include a charge for GST.
All orders are subject to availability of products. If we are unable to deliver products ordered by you we will notify you (where possible) and, if we have received the price and the delivery charges of the unavailable products, we will refund them to you within 30 days of your order unless you agree to a longer period.
Please choose carefully as refunds will not be given if you simply change your mind.
If goods are found to be faulty – a refund will be given if returned within 30 days of purchase with original receipt.
Products sold with a manufacturer’s warranty will be subject to the manufacturer’s terms and conditions but must be returned in good condition and with the original receipt as proof of purchase from this store.
Final decisions on refunds, exchanges and credit notes are left to the discretion of the business owner or manager.
If products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity you should contact us within 14 days of delivery. We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you.
Any products returned to us for a refund or exchange should be returned to us in their original condition and carefully packaged.
When making a refund, we will credit our delivery charges if the reason for return is because of our error or if the products are damaged, defective or of incorrect quantity.
To return any products contact us as soon as possible. You must provide us with the original invoice, despatch note or other proof of purchase.
If you do not receive products ordered you should notify us within 21 days of the date of your order. We will deliver the products ordered or, at our option, credit the price and delivery charges of the non-delivered products to you, or if we have not accepted your order and have been unable to contact you, we will notify you of the reason for non-acceptance.
If the products are returned because of a change of mind, no refund will be given.
The Best Don’t Rest reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions. The laws of the State of Western Australia, Australia, shall govern these terms and conditions and use of the website and the user submits to the jurisdiction of the state of Western Australia with respect to any dispute relating to use of the website or content.